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Welcome to Analytica Chemie Inc's FAQ section! Here you'll find answers to common questions about our services and capabilities in custom syntheses, process development, and more.

What services does Analytica Chemie Inc offer?

Analytica Chemie Inc is a Contract Research Organization (CRO) specializing in custom synthesis and process development. We offer a wide range of services, including the synthesis of impurities, reference standards, metabolites, labelled compounds, APIs, advanced intermediates, library molecules, and peptides.

Where is Analytica Chemie Inc located?

We are conveniently located in the Peenya Industrial Area, Bangalore, India. Our strategic location provides easy access to major transportation hubs and research facilities.

What sets Analytica Chemie Inc apart from other CROs?

Analytica Chemie Inc has an excellent proven track record of delivering complex projects successfully. Our experienced team, state-of-the-art facilities, and commitment to quality make us a preferred partner for custom synthesis and process development needs.

Can Analytica Chemie Inc handle both small-scale and large-scale projects?

Yes, we are equipped to handle projects of various scales, from small-scale research quantities to large-scale production. Our flexible approach allows us to cater to the specific needs of our clients.

What industries does Analytica Chemie Inc serve?

We serve a diverse range of industries, including pharmaceuticals, biotechnology, agrochemicals, and academia. Our services are tailored to meet the unique requirements of each sector.

How can I request a quote for a product/project with Analytica Chemie Inc?

You can request a quote by contacting our team through the “Contact Us” page on our website or email us at [] or you can call us at [+91 80 6701 2000].

Provide us with details about your project requirements, and we will get back to you promptly with a customized quote.

What quality assurance measures does Analytica Chemie Inc have in place?

We adhere to strict quality control and assurance protocols throughout our project lifecycle. Our experienced chemists, analytical instrumentation, and rigorous testing ensure the highest quality standards are met.

Our state-of-the-art synthesis and analytical laboratory are ISO 9001:2015, ISO/IEC 17025:2017 (NABL) certified / accredited.

How can I stay updated with the latest news and developments at Analytica Chemie Inc?

You can stay informed about our company’s news, research, and updates by visiting our website’s “News and Events” section and by following us on our social media channels.

How can I place an order for products from Analytica Chemie Inc?

You can place an order by contacting our sales team via email at [] or by phone at [+91 80 6701 2000]. Alternatively, you can use our online order form

What information do I need to provide when placing an order?

Please provide the product name, catalog number, quantity required, your contact information, and any special instructions or shipping preferences.

Are there minimum order requirements for ACI products?

Minimum order requirements may vary depending on the product. Please contact our sales team for specific information about minimum order quantities.

Can I request a quote before placing an order?

Yes, we provide quotes upon request. Simply reach out to our sales team with the details of the products you are interested in, and we will provide you with a quote.

What payment methods are accepted for ACI product orders?

We accept various payment methods, including bank transfers and other secure payment options. Our sales team will provide you with payment details upon order confirmation.

Are there any discounts available for bulk orders?

We offer discounts for bulk orders or long-term contracts. Contact our sales team to discuss pricing and discounts based on your specific requirements.

What are the shipping options available for ACI products?

We offer various shipping options, including standard and expedited shipping, to accommodate your needs. The shipping cost and estimated delivery time will depend on your location and chosen shipping method.

Do you offer international shipping?

Yes, we provide international shipping services to customers worldwide. Please contact our sales team for shipping rates and delivery times to your specific location.

How are ACI products shipped to ensure their integrity and quality?

All Products are stable to be shipped at room temperature, unless otherwise specified. ACI will intimate customer where special temperature conditions are required. Depending on the nature of the products either shipment would be cool shipment or temperature-controlled shipment. There would be an additional charge for shipment with temperature control with data logger. We use appropriate packaging materials and follow industry best practices for shipping.

What should I do if I receive damaged or incorrect products?

In the rare event that you receive damaged or incorrect products, please contact our customer support team [] Immediately. We will work to resolve the issue promptly and arrange for replacements or refunds as necessary.

Can I track the status of my order and shipment?

If you have provided an email address with your order, we will email you an order confirmation, usually within 2 working days.

As soon as we have dispatched your order, we will send you another email with the shipping details. You can use this information to monitor the status and estimated delivery date of your shipment.

What should I do if my order is delayed or has not arrived on time?

If your order is delayed or has not arrived within the expected timeframe, please contact our customer support team [], and we will investigate the issue and provide you with updates on the status of your shipment.

Got any Queries?

We value your curiosity and strive to provide you with all the information you need. If you have any questions or need further details about our products/services, company, or any other topic related to our website, feel free to reach out to us. Our team is here to assist you promptly.
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